Official Terms & Conditions

Ace67 Terms and Conditions — Official Platform Usage Guidelines

Please read this document carefully before using ace67 services. By registering or using our platform, you agree to comply with all terms stated herein.

Last Updated: 1 January 2026

Key Points in These Terms

Six key areas you need to understand before using ace67

Eligibility & Account Registration

Only adults aged 18 and above are eligible to register. Each user is permitted to hold only one active account. Registration information must be accurate and up to date.

Deposit & Withdrawal

All transactions are processed through legitimate payment methods supported by the platform. Withdrawals are processed after successful identity verification (KYC) is completed.

Bonus & Promotions

All bonuses are subject to the stated wagering requirements. Bonus abuse or fraudulent attempts will result in immediate bonus cancellation and account closure.

Security & Data Protection

Ace67 uses 256-bit SSL encryption to protect all personal data and financial transactions. We do not share your data with third parties without your consent.

Prohibited Conduct

Fraud, use of automated software (bots), player collusion, money laundering, and any form of game manipulation are strictly prohibited on the ace67 platform.

Responsible Gaming

Ace67 provides self-control tools such as deposit limits, loss limits, and temporary self-exclusion. We are committed to ensuring your gaming experience remains safe and responsible.


Please Read Carefully

This Terms and Conditions document constitutes a legally binding agreement between you as the user and ace67 as the service provider. Continued use of this platform signifies your acceptance of all terms stated herein.

1Introduction & Acceptance of Terms

Welcome to ace67, an online betting platform operated by ace67 Entertainment Limited and licensed under the relevant jurisdiction. This Terms and Conditions document governs all aspects of your use of the ace67.vin website and the services provided through it.

By accessing, registering, or using any part of the ace67 platform — whether via web browser, mobile app, or any other digital medium — you acknowledge that you have read, understood, and agree to be fully bound by these Terms and Conditions.

If you do not agree with any part of these terms, you are not permitted to use the ace67 platform. We encourage you to read this document in full and contact our support team with any questions before registering.

2Member Eligibility

To register and use ace67 services, you must meet the following requirements:

  • Be at least 18 years old or the legal age of majority under the laws of your country of residence, whichever is higher.
  • Reside in a country that does not restrict access to online betting platforms such as ace67.
  • Have full legal capacity to enter into a binding agreement.
  • Has never been banned or suspended from using the ace67 platform previously.
  • Do not register on behalf of another person or business entity without written authorisation from ace67.
Age Verification Is Mandatory

Ace67 reserves the right to request proof of age at any time. Accounts unable to verify age eligibility will be suspended until verification is complete. We take our responsibility to prevent underage gambling very seriously.

3Account Registration

Each user is only permitted to hold one (1) active account on the ace67 platform. Holding multiple accounts is a serious violation that may result in the closure of all associated accounts and the forfeiture of balances and bonuses.

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name as shown on your ID document, date of birth, a valid email address, and an active mobile number. You are fully responsible for keeping this information current if any changes occur.

Identity verification (KYC — Know Your Customer) is part of the ace67 registration process. You may be required to submit a copy of your ID card, passport, or other supporting documents for verification purposes. This is an industry-standard process that helps protect your account security and ensures compliance with applicable laws.

  • Your account password must be chosen by you personally and must not be shared with anyone.
  • Ace67 will never ask for your password via email or phone call.
  • All activity that occurs under your account is your sole responsibility.
  • Please notify our support team immediately if you suspect your account has been accessed without authorisation.

4Deposit & Payment Methods

Ace67 supports a variety of local deposit methods suited for users in Malaysia, including DuitNow QR, FPX (Online Banking), Touch 'n Go eWallet, Boost, GrabPay, and major debit or credit cards. All deposits are credited to your account in real time or within the timeframe specified by your chosen payment method.

The bank account or e-wallet used for deposits must be registered in your own name. ace67 does not accept deposits from third-party accounts. Any deposit attempt from an account that is not yours will be declined and the funds returned.

  • Minimum and maximum deposit limits vary by the payment method selected.
  • All transactions are recorded and can be reviewed through the transaction history section in your account.
  • Ace67 does not impose any processing fees on deposits. However, third-party payment providers may apply their own charges.
  • If your deposit has not been credited within the expected timeframe, please contact our support team with proof of the transaction.
Secure & Protected Deposits

All deposits are processed through payment channels protected by SSL 256-bit encryption. Your financial information is never stored directly on ace67 servers — we use certified tokenisation solutions for additional security.

5Withdrawal

Withdrawals from your ace67 account are processed promptly once the request is approved. Completed KYC verification is a mandatory requirement before your first withdrawal is approved. This is an industry-standard safeguard to prevent money laundering and ensure the security of your funds.

Withdrawals will be processed to the same bank account or e-wallet used for deposits, except in specific circumstances requiring additional review. ace67 reserves the right to request supporting documents for withdrawals exceeding certain limits.

  • Withdrawal processing times depend on the chosen method — most withdrawals are processed within 1 to 24 business hours.
  • Withdrawals cannot be made if there are outstanding bonus wagering requirements.
  • Ace67 does not charge withdrawal fees. Any bank charges incurred are the recipient's responsibility.
  • Withdrawals to third-party accounts are not permitted under any circumstances.

6Bonus & Promotions

Ace67 offers a variety of bonuses and promotions for both new and loyal members. Each promotion has its own terms and conditions, clearly stated on the relevant promotions page. Wagering requirements (rollover requirements) must be met before any bonus withdrawal is permitted.

The welcome bonus will be automatically credited to your account after your first qualifying deposit is processed, subject to the promotional terms in effect at that time. Wagering requirements and bonus validity periods vary by promotion type.

  • Each member is only eligible to claim each bonus once, unless otherwise stated.
  • Ace67 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
  • Bonus abuse — including registering multiple accounts to claim bonuses repeatedly — will result in cancellation of all bonuses and account closure.
  • Some games may not count, or may only partially count, towards bonus wagering requirements. Please refer to the promotions page for full details.
  • Ace67 reserves the right to withhold bonuses or wins obtained through suspected fraudulent activity until the investigation is concluded.
Check Bonus Terms Before Accepting

Each bonus has different wagering requirements. Please read and understand the full terms of each promotion before accepting it. Any questions regarding bonus terms can be directed to our support team, available 24/7.

7Game Rules

All games offered on the ace67 platform — including Live Casino, slot machines, table games, and Sports Betting — are subject to the specific rules of the respective game. These rules are available within the game interface or through the platform's help section.

Casino game results are determined by a Random Number Generator (RNG) certified by an independent auditing body. For Live Casino, results are determined by actual gameplay conducted by professional dealers. ace67 does not interfere with any game outcomes.

  • Bets that have been placed and confirmed cannot be cancelled or changed.
  • In the event of a technical disruption during gameplay, the affected bet will be deemed void and the amount refunded.
  • For sports betting, official results from the relevant sports governing body are final.
  • Ace67 reserves the right to void bets if there is evidence of fraud or market manipulation.

8Prohibited Conduct

To maintain platform integrity and fairness for all players, certain behaviours are strictly prohibited at ace67. Violations of any of the following rules will result in immediate action, including account closure and forfeiture of balances.

Prohibited Activities at ace67

Fraud, use of bots or automated software, collusion between players, money laundering, hacking, game manipulation, multiple account registrations, and any form of platform abuse are strictly prohibited and may be reported to the relevant authorities.

  • Use of automated software: The use of bots, automated scripts, or third-party software to play is strictly prohibited.
  • Collusion: Collusion between two or more players to manipulate game outcomes is a serious violation.
  • Money laundering: ace67 cooperates fully with the relevant authorities in monitoring and reporting suspicious financial activity.
  • False information: Providing false personal or financial information during registration or KYC verification.
  • Support abuse: Making false claims or harassing the customer support team is not permitted.

9Account Suspension & Closure

Ace67 reserves the right to suspend or close any user's account at any time without prior notice in the event of a terms violation, suspected fraudulent activity, KYC verification failure, or a request from a legal authority.

Users may also request voluntary account closure through the account settings section or by contacting our support team. For accounts closed due to violations, ace67 reserves the right to withhold balances associated with suspicious activity until the investigation is concluded.

  • Legitimate funds unrelated to any problematic activity will be returned to the user once the investigation is complete.
  • Users whose accounts have been closed due to violations are not permitted to re-register.
  • Temporary suspension may be applied during KYC verification or while a security review is in progress.

10Liability Limits

Ace67 provides its services on an "as is" basis and makes no guarantee that the platform will operate without interruption or technical errors at all times. We continually strive to ensure maximum platform availability; however, unavoidable disruptions such as system maintenance, network issues, or unforeseen circumstances may occur.

Ace67's liability to any user is limited to the total amount deposited by that user into the platform in the 12 months preceding any claim. ace67 is not liable for indirect losses, loss of profits, or any unforeseeable damages.

  • Ace67 is not liable for any losses arising from a user's personal decisions in betting activities.
  • Valid game results that have been processed are final and cannot be disputed unless there is clear evidence of a technical failure.
  • Users are solely responsible for ensuring that online wagering activities are legal under the laws of their country of residence.

11Privacy & Data Protection

Ace67 takes user privacy very seriously. The collection, processing, and storage of your personal data is carried out in accordance with our Privacy Policy, accessible via the link below. We comply with applicable data protection laws within our operating jurisdiction.

Personal data you provide during registration and platform use is used solely for service delivery, identity verification, transaction processing, customer support, and legal compliance. We do not sell or transfer your data to third parties for marketing purposes.

  • You have the right to access, correct, and request deletion of your personal data, subject to legal obligations binding on us.
  • Marketing communications from ace67 can be unsubscribed at any time through your account settings.
  • For more information on how we handle your data, please refer to Privacy Policy our complete.

12Responsible Gaming

Ace67 is fully committed to responsible gaming practices. We believe that betting should remain a fun and entertaining activity, not a source of financial stress or personal problems. To support this, we provide a range of self-control tools you can use at any time.

Through the Account Settings section, you can set daily, weekly, or monthly deposit limits; loss limits; play time limits; temporary cool-off periods; or apply for permanent self-exclusion. All settings are enforced automatically by the system, and some require a cooling-off period before they can be modified.

  • Your set deposit limit cannot be increased immediately — any increase requires a 7-day waiting period to protect you.
  • Temporary self-exclusion can be set for between 24 hours and 6 months.
  • Permanent self-exclusion can be requested through customer support and remains in effect for a minimum of 12 months.
  • If you feel that betting is beginning to affect your daily life, please seek help immediately from a relevant support organisation.

13Amendments to Terms and Conditions

Ace67 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time in accordance with business needs, legislative changes, or platform improvements. The latest version of the Terms and Conditions will always be available on this page with a clear update date.

For significant amendments, ace67 will notify users via their registered email or in-platform notification at least 7 days before the changes take effect, except where immediate changes are required for legal or security reasons. Continued use of the platform after the effective date constitutes acceptance of the updated terms.

14Contact Us

If you have any questions regarding these Terms and Conditions, or require further clarification on any part of this document, the ace67 customer support team is available to assist you at any time.

You can reach us via the live chat available at the bottom-right corner of the page, or through our support email. Our trained team will respond to your enquiries as quickly as possible — typically within minutes for live chat.

Ace67 Contact Information

Support Email: [email protected]  |  24/7 support, every day with no holidays


READY TO GET STARTED?

Register Now and Enjoy the Best Betting Experience in Malaysia

With a clear understanding of the ace67 Terms and Conditions, you are now better prepared to play with confidence and responsibility. Join over 100,000 Malaysian players who have trusted ace67.

Betting is for adult players aged 18 and above only. Please also read the Privacy Policy and Responsible Gaming Guide ours.

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